Support / Troubleshooting

What is RS Dash ASR?

This is the app required to sign up our subscription based premium services. This app can be used to record and upload the data required for the Advanced Analysis feature in the online portal, however it is also able to record and upload data for the Session History feature as well.

It also offers access to the latest generation of dashboards and dashboard customisations via our proprietary dashboard editor.

 

It also uses improved algorithms and interfaces when compared to the standard RS Dash app, so can produce more accurate information for the online portal.

The app currently supports interfacing with Project CARS 2, F1 2020, F1 2021, iRacing and Assetto Corsa Competizione, however more interfaces are currently being developed and will be included in the subscriptions automatically once they are available. 

More information about the features in RS Dash ASR can be found on the product page here.

How does the existing RS Dash app relate to this?

Active premium service subscribers will have complimentary full access to every available interface in our standard RS Dash app across all supported platforms. They are also entitled to run the standard RS Dash app on multiple devices and platforms at once up to the number specified within the license.

Important: some features displayed in the screenshots are not available for all interfaces. Please check the "Supported Telemetry Features" guide in the support section of our website for a comparison.

RS Dash ASR setup and usage

Setup Information

The RS Dash ASR (Advanced Sim Racing) app is available through the Google Play (for Android) and the App Store (for iOS).  A Windows 8.1 / Windows 10 compatible version is available here

The RS Dash ASR app requires

  • An Android device with a Google Play account, OR, an iOS device with an App Store account OR, a Windows 8.1 or Windows 10 #1609+ PC

  • An RS Cloud online portal login (https://rscloud.pocketplayground.net)

  • An internet connection

  • An RS Dash premium services subscription (available for purchase from within the iOS / Android app)

  • The Project CARS 2 game with telemetry configured as per our RS Dash PC2 setup page. For shared memory (RS Transmitter) users, please point RS Transmitter at the IP address of your RS Dash ASR device.
    OR the F1 2020 game with telemetry configured as per our F1 2020 setup page
    OR the F1 2021 game with telemetry configured as per our F1 2021 setup page
    OR the Assetto Corsa Competizione game
    OR the iRacing simulator

  • To use the Analysis feature in the portal, a full HD or better tablet, desktop or laptop screen is required. The analysis feature will not be usable on a phone or low resolution screen. If you are unsure whether your screen is suitable, please use the Analysis demo in the RS Cloud online portal to try it out first.

  • To use the Dashboard editor you will need a Windows PC with RS Dash ASR installed. Dashboards created in the Windows version can be used in the iOS and Android versions of RS Dash ASR. An inbuilt dashboard designer for iOS/Android will be added in the future.

RS Dash ASR App

IMPORTANT: This app is designed to operate as part of a premium services subscription plan (which can be purchased within the app), so please be aware that there are costs involved to use this app. Currently there are two plans available. Our "Professional" plan is aimed at the serious sim racer who specifically wants to be able to use the Advanced Analysis tools. We also have a basic plan aimed at those who are primarily interested in the new dashboards/dashboard editor and/or getting access to the existing regular RS Dash app with all interfaces and the ability to use it on multiple devices at once, on any supported platform, as part of our cloud based service offerings.

Note: RS Dash ASR currently supports Project CARS 2, F1 2020, F1 2021, iRacing and Assetto Corsa Competizione, more interfaces are being developed and will be added soon.

The Android version of RS Dash ASR can be accessed by going to

https://play.google.com/store/apps/details?id=net.pocketplayground.rsdashasr

The iOS version of RS Dash ASR can be accessed by going to 

https://apps.apple.com/us/app/id1515914985

The Windows version of RS Dash ASR can be accessed by going to

RS Dash ASR for Windows download link

Any feedback for the app should be sent to

support@pocketplayground.net

How to use RS Dash ASR and the Advanced Analysis Feature

  • Install the RS Dash ASR app from the appropriate app store

  • Run the RS Dash ASR app on your mobile device

  • Sign into the app using your RS Cloud account login details

  • Purchase a subscription by clicking the [Buy] button if required

  • Click [More Options]->[Settings] to configure your data sync settings.

    • There are separate settings rows for each session type (prac, qual, race, time trial, other)​

    • For any of these you can disable all telemetry recording by turning off the toggle button next to that session. 

    • For any of these you can configure different options for what data is collected specifically for the advanced analysis feature. You can choose from

      • None -> no laps in this session type are recorded in high resolution.

      • All Laps -> all laps in the sess​ion are recorded in high resolution.

      • Fastest Lap -> only the fastest lap from the session is recorded in high resolution

      • Fastest Lap per Pitstop -> only the fastest laps between each pitstop are recorded in high resolution.

    • Note: Session history (session details, session results and lap summary information) is always recorded in full when the toggle option for that session is set to enabled. The Analysis options listed above only relate to additional data that is recorded specifically for the Analysis feature in the portal. Note: You only have a limited amount of storage for high resolution laps so it is recommended to pick analysis settings that suit your usage.

  • Click [Start Recording] to begin the recording process.

  • The app must remain in the foreground while recording.

  • Complete one or more sessions in Project CARS 2, F1 2020, F1 2021, iRacing or Assetto Corsa Competizione

  • Review your recorded session information in the portal using the "Analysis" feature and/or the Session History feature. If you do not have any analysis laps stored against your account then it will load a set of demo laps instead.

  • We recommend you watch the Advanced Analysis Overview Video to get a good understanding of how to use the advanced analysis tools in the portal itself.

Note: If you have multiple devices, you can run the normal RS Dash app or other 3rd party telemetry apps on those devices at the same you are recording with RS Dash ASR. Note however that if you run the normal RS Dash app at the same time and have it signed into RS Cloud and sync is ENABLED, then you will see duplicate sessions in the Session History (one from RS Dash ASR, and one from RS Dash). It is recommended you disable the RS Cloud sync in the normal RS Dash app if you are using it alongside RS Dash ASR at the same time.

When a session is completed, RS Dash ASR will upload a session history record for that session (much like the normal RS Dash app does now), but it will then also upload any detailed analysis laps that have also been collected. These are linked to that session. This means that if you delete the session recorded by RS Dash ASR in the portal, those analysis laps related to that session are also deleted.

If you have any questions about this new product or you do not understand parts of the information provided, please email support@pocketplayground.net for assistance.